The RAPID TLC Service is the fastest referral system of its kind in Australia. Approved healthcare professionals can contact us to request free emotional and practical support for sick children in need, and their families. TLC for Kids is committed to responding to all requests immediately, actioning them within 24 – 48 hours, if not within the hour – hence the name ‘RAPID TLC.’ With rapid turnaround and no restrictive criteria, TLC for Kids strives to ensure that no child misses out. 

More about the Program

Healthcare Referral System

Our services are closely integrated with hospital operating systems, taking requests only through the professional healthcare network across Australia. Upon assessing the needs of the patient, approved healthcare professionals contact us securely to request support for the sick child and/or their family. Referrals are for any child, with any sickness, or any health condition, from newborn to 21 years of age.

RAPID TLC Requests

 Once a healthcare professional has reached out to us, TLC for Kids gets to work on sourcing the very best practical and emotional support for the patient and their family. Requests can range from arts and crafts activities, to dream experiences, to a day or weekend away for the family and patient, to assisting funeral expenses when tragedy does occur. Each request is fulfilled with thought and love from TLC for Kids.

Rapid Turnaround Times

TLC for Kids addresses all requests within 24 – 48 hours, if not sooner. We understand that many unfortunate children, as well as their families, are often in need of immediate practical and emotional support. Other support systems may leave families waiting for up up to a year; at TLC for Kids, we act instantly to help these individuals through stressful situations however we can.

Any Child, Any Condition

Unfortunately, many children who miss out on the help they so desperately need as they don’t qualify for existing support services. We catch those children who fall through the gaps, including accident and burns victims and children with rare illnesses and diseases. With rapid turnaround and no restrictive criteria, TLC for Kids strives to ensure that no child misses out. 


The Stats that Matter

Last Financial Year (2016-2017)

Since 1998


RAPIDs delivered last year


Individuals supported as a result



Total number of Rapids fulfilled


Individuals supported as a result

More about Requests

Common Requests

  • Items such as prams, car seats and clothes
  • Contributions to funerals and memorials
  • Payment of outstanding bills to ease the financial burden on families in hospital
  • Equipment that can assist in managing conditions and illnesses
  • Contributions to transport and accommodation costs
  • Memorable experiences for kids and their families
  • Toys, games, music and books that can help distract children during long hospital stays

Some recently fulfilled Requests