Our Vision

One day, all sick children and their families will be fully supported practically and emotionally in their crucial times of need.

Our Mission

To help put smiles back on the faces of sick kids and their families.

Since 1998, TLC for Kids has given relief and much-needed distraction to sick children and their families during stressful and traumatic situations. In hospitals across Australia, our services have been used over 10.7 million times and counting. 

Our critical support programs are now being used over 1 million times per year, and we are constantly working towards doing more and reaching more children and families in need. 

We are a safety net for our community’s most vulnerable.

Upon referral from Healthcare Professionals, we give individualised practical and emotional support, both in and out of hospital, when it’s needed the most. Whether it’s a one-off hospital visit or a prolonged struggle with illness, we are part of the extended support network for sick children, providing collaborative care and emergency relief. We know little things make a big difference.

Our Values:

Humility: We don’t put children on waiting lists to receive our help – all requests are actioned immediately. Our approved healthcare professionals are trained to recognise those circumstances wherein our support is required most, helping us manage our service provision.

Inclusivity

Inclusivity: There is no pre-required level of illness for kids to qualify for our help. In fact, TLC for Kids was set up to support those children who don’t qualify for other services, often due to their illness type. Among our thousands of requests, we have supported sufferers of accidents and burns; rare illnesses; abuse; family trauma; mental health issues; and long-term conditions.

Respect

Respect: There is no pre-required level of illness for kids to qualify for our help. In fact, TLC for Kids was set up to support those children who don’t qualify for other services, often due to their illness type. Among our thousands of requests, we have supported sufferers of accidents and burns; rare illnesses; abuse; family trauma; mental health issues; and long-term conditions.

Innovation

Innovation: There is no pre-required level of illness for kids to qualify for our help. In fact, TLC for Kids was set up to support those children who don’t qualify for other services, often due to their illness type. Among our thousands of requests, we have supported sufferers of accidents and burns; rare illnesses; abuse; family trauma; mental health issues; and long-term conditions.

Practicality

Practicality: There is no pre-required level of illness for kids to qualify for our help. In fact, TLC for Kids was set up to support those children who don’t qualify for other services, often due to their illness type. Among our thousands of requests, we have supported sufferers of accidents and burns; rare illnesses; abuse; family trauma; mental health issues; and long-term conditions.

Our Programs & Services

The TLC Ambulance

The TLC Ambulance delivers special moments to sick children in palliative care, transporting them to their most treasured places to experience that joy one last time. Volunteer Ambulance Victoria paramedics drive a fun, purpose-built ambulance to transport the child and their family and the whole experience is captured on film to create a lasting memory. 

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Distraction Boxes

A therapeutic kit used by healthcare professionals to guide young children through painful procedures. Specially selected toys and books engage the child, divert attention, and reduce the anxiety & fear associated with hospital visits. The majority of healthcare professionals consider their Distraction Box a critical part of their care.

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Rapid TLC

Approved healthcare professionals identify a child or family requiring help and submit requests on their behalf for items, services, memorable experiences or financial assistance. Within 24-48 hours we action the request, providing practical and emotional relief to kids and families when and where they need it most.

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A Few Stories

There are thousands of children and families who have benefited from our services. As much as we would love to share each and every story, we just don’t have enough space to do so on the website. Instead, we have put together a handful for your reading pleasure. If you would like to read a few stories of some of the Rapid TLC requests we have fulfilled, click the link below.

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What Makes Us Unique

Why We Care

We assist Healthcare Professionals in delivering collaborative care to their patients.

Much research has been done globally about collaborative care for sick and disabled children – support for them and their families practically and emotionally in addition to their treatment and management of their medical conditions. This can reduce fear, anxiety, pain and ongoing psychosocial issues. 

There is a significant need to support healthcare professionals to deliver this care, and our values, mission and vision define how we want the future to look for sick children, and how we will contribute.

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Keep In Touch

In Their Words

A Few Stories

Requests we have fulfilled