A sick child should never have to wait or qualify for the help they and their families need.
NO WAITING LISTS
We don’t put children on waiting lists to receive our help. We action all requests immediately
NO RESTRICTIVE CRITERIA
There is no pre-required level of illness for kids to qualify for our help
SUPER-FAST RESPONSE TIME
We are committed to actioning requests between 24 – 48 hours, if not sooner
COMPLETE ABILITY
We’ve never had to turn away a single request for Rapid support due to inability to fulfill it
NO SERVICE LIMITS ON QUANTITY
We work with kids as many times as we’re needed. No matter how many years we’re required, we’re still there.
WE DO NOT IGNORE KIDS
We do not ignore kids who have been previously supported by another charity service, including our own
NETWORK OF HEALTHCARE PROFESSIONALS
All of our requests come via healthcare professionals/nurses who recommend when a child needs help and what they would therapeutically benefit from
AN EXTENSION OF HEALTHCARE TEAMS
Nurses & healthcare professionals rely on TLC for Kids as an extension of their team. They keep us informed of where the gaps are forming, and what services are really needed
AUSTRALIAN OWNED
We are wholely Australian owned and operated, which means that all our funds are directed to helping sick kids and their families in Australia. We are currently focused on expanding our Rapid Service nation-wide and extending services to ambulances
LEAN & EFFICIENT MODEL
Our process innovations allow us to run on extraordinarily lean operating costs, reaching and supporting kids nearly a million times each year from a base of only 4 full time staff and a handful of part-time staff, as well as volunteers
